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Terms of Use

Please read these terms. They govern your use of this website and the app.

Last updated: August 15, 2026

1. This agreement

These Terms of Use are an agreement between you and Loopwell, operator of the Loopwell application and website (the “Service”). Creating an account or using the Service means you accept them. If you do not, please do not use the Service.

2. Who may use it

You must be 18 or over and able to enter a binding contract. Keep your credentials to yourself; you are responsible for what happens under your account.

Loopwell is not intended for anyone who is pregnant or nursing, anyone managing a medical condition through diet, or anyone with a history of an eating disorder. If that describes you, please work with a qualified healthcare professional instead of relying on this Service.

3. What the Service is, and is not

Loopwell provides a food log, movement and habit tracking, reminders, activity records and general educational content, for wellness and educational purposes only.

It is not medical care, and it is not a diet. It is not a medical device and is not intended to diagnose, treat, cure or prevent any disease or medical condition, including obesity, diabetes or any eating disorder. It gives no medical, nutritional or dietary advice, prescribes no meal plan or calorie target, and does not replace a physician, a registered dietitian, or any other qualified professional. Never delay professional advice because of something in the Service. In an emergency, call your local emergency number.

We do not represent that using the Service produces weight loss, a change in body composition, or any other particular outcome. Individual results may vary.

4. Subscriptions and billing

  • Plans cost $12.49 per month or $95 per year in U.S. dollars, plus any tax shown at checkout.
  • New accounts include a 7-day free trial; we email a reminder before it ends.
  • Unless cancelled, subscriptions renew automatically at the then-current price.
  • We give at least 30 days' email notice before any price change, and it applies only to renewals after that notice.
  • Cancellation and refunds are governed by the Refund & Cancellation Policy, part of these Terms.

5. Acceptable use

You agree not to:

  • copy, resell, sublicense or redistribute the Service or its content;
  • reverse engineer, scrape or try to reach our systems without authorization;
  • share your credentials or use the Service on someone's behalf without their knowledge;
  • upload unlawful, infringing or harmful material, or harass anyone;
  • present the Service as though it offered medical diagnosis, treatment, or a prescribed diet.

6. Intellectual property

The text, design, logos and software are owned by Loopwell or its licensors and protected by copyright and trademark law. While your subscription is active you have a personal, non-exclusive, non-transferable, revocable licence to use the Service for your own non-commercial purposes. What you write — log entries, notes, reminders — stays yours.

7. Availability and changes

We aim to keep the Service running but cannot guarantee uninterrupted access. Features may change; we give reasonable notice of material reductions in core functionality. If we shut the Service down entirely we refund the unused part of any prepaid term.

8. Ending the agreement

Stop and delete your account whenever you want. We may suspend or close accounts that breach these Terms or that we reasonably believe are fraudulent, with notice where practicable. After termination your licence ends and we treat your data as the Privacy Policy describes.

9. Disclaimers

So far as the law allows, the Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that content is complete, current or suited to your circumstances.

10. Liability

So far as the law allows, neither party is liable for indirect, incidental, special or consequential damages, and our total liability is capped at what you paid us in the 12 months before the claim arose. Nothing here limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud. Some jurisdictions disallow certain limits, so parts of this section may not apply to you.

11. Law and disputes

These Terms are governed by the law of the place where the Service is operated, without regard to conflict-of-law rules. Please contact us before starting formal proceedings — billing and account issues are almost always settled by email in a couple of days. Consumers may also be able to bring proceedings in their country of residence.

12. Changes to these Terms

We may update these Terms and will email account holders at least 14 days before a material change takes effect. Continued use after that date means you accept the update.

Questions: support@lumilea.site.