Contact us
A person reads every message. We reply within 2 business days, Monday to Friday.
Reach us directly
Email: support@lumilea.site
For account, billing, cancellation, refund and privacy requests.
Support hours: Monday–Friday, 9:00–17:00 (excluding public holidays).
Response time: within 2 business days.
Email is the channel we use for everything, so that each request stays on record for both sides.
Shortcuts
- Cancel your subscription: Settings → Subscription, or see the Refund & Cancellation Policy.
- Export or delete your data: Settings → Privacy, or see the Privacy Policy.
- Tell us if anything on this site reads like a health or weight-loss claim — we want to fix it.
Please note
Our support team cannot give medical, nutritional or dietary advice, and cannot discuss symptoms, diagnoses, medication or weight goals. Please do not send us medical records or health information. For anything of that kind, consult a qualified healthcare professional.